Returns & Refunds
If your order has been despatched and you do not want the merchandise please do not accept delivery.
You are entitled to cancel your order at any time prior to or after receipt provided that you notify us within 14 working days of delivery.
If you cancel your order after despatch we will refund the cost, including carriage, providing the goods are first returned in saleable and unused condition.
And we reserve the right to refuse to refund the cost to you if the details received from you, including the order number and your address, do not match our records relating to the corresponding purchase transaction.
And we will credit only the card used in the corresponding purchase transaction.
If you cancel your order, after receipt of your merchandise, please email us;firstname.lastname@example.org and store the merchandise unused and undamaged in a sealed carton(s). We will arrange collection of the consignment.
Your costs will be reimbursed providing that you adhere to our Returns Policy.
We hope that you will be happy with your order. If you are dissatisfied with your purchase please email us; email@example.com and we will respond promptly.
Alternatively please contact us in writing;
C/O G H Stafford & Son
Walsall Enterprise Park.
Office hours 09.00 – 16.00 Monday to Friday except for Bank Holidays